Privacy Policy

1. Introduction

Floskarps (“we,” “our,” or “us”) operates the website floskarps.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal services for businesses.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy complies with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the General Data Protection Regulation (GDPR) for users in the European Union.

Contact Information:

  • Company: Floskarps
  • Address: 14452 56 St NW, Edmonton, AB T5A 3P4, Canada
  • Phone: +1 780-476-3024
  • Email: privacy@floskarps.com

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, industry, legal needs description
  • Communication Records: Messages sent through contact forms, email correspondence, phone call records
  • Technical Information: IP address, browser type, device information, usage patterns

2.2 How We Collect Information

We collect information through:

  • Contact forms on our website
  • Email communications
  • Phone conversations
  • Client intake processes
  • Website analytics and cookies
  • Direct interactions during service provision

3. How We Use Your Information

We use your personal information for the following purposes:

  • Legal Services: Providing business legal services, consultations, and advice
  • Communication: Responding to inquiries, sending updates about your legal matters
  • Service Improvement: Analyzing website usage to enhance user experience
  • Legal Compliance: Meeting regulatory requirements and professional obligations
  • Marketing: With your consent, sending relevant information about our services
  • Administrative: Managing client relationships and business operations

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process personal data based on:

  • Contract Performance: Processing necessary for providing legal services
  • Legitimate Interests: Improving our services and website functionality
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: Compliance with professional and regulatory requirements

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email delivery services
  • Analytics and website optimization
  • Payment processing (if applicable)

5.2 Legal Requirements

We may disclose information when required by law, including:

  • Court orders or legal process
  • Government investigations
  • Protection of our legal rights
  • Prevention of fraud or illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Secure transmission of data using SSL/TLS protocols
  • Access Controls: Limited access to authorized personnel only
  • Regular Updates: Keeping security systems current
  • Staff Training: Regular privacy and security training for employees
  • Professional Confidentiality: Adherence to lawyer-client privilege and professional standards

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide ongoing legal services
  • Comply with professional and legal obligations
  • Resolve disputes and enforce agreements
  • Meet regulatory record-keeping requirements

Generally, we retain client information for a minimum of 7 years after the completion of services, or longer if required by law.

8. Your Privacy Rights

8.1 General Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information (subject to legal and professional obligations)
  • Object to certain processing activities
  • Withdraw consent for marketing communications

8.2 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights:

  • Right to Portability: Receive your data in a structured format
  • Right to Restriction: Limit how we process your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Lodge a Complaint: Contact your local data protection authority

8.3 Exercising Your Rights

To exercise these rights, contact us at:

  • Email: privacy@floskarps.com
  • Phone: +1 780-476-3024
  • Mail: 14452 56 St NW, Edmonton, AB T5A 3P4, Canada

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable website functionality
  • Analyze website performance
  • Remember your preferences
  • Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website operation
  • Analytics Cookies: Help us understand website usage
  • Functional Cookies: Remember your preferences

10. International Data Transfers

If you are located outside Canada, your information may be transferred to and processed in Canada. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions
  • Standard contractual clauses
  • Other legally recognized transfer mechanisms

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the “Last Updated” date
  • Notify you of material changes via email or website notice

13. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Professional Obligations

As legal professionals, we are bound by:

  • Lawyer-client privilege
  • Professional codes of conduct
  • Regulatory requirements
  • Confidentiality obligations

These professional obligations provide additional protection for your information beyond this Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Floskarps
14452 56 St NW
Edmonton, AB T5A 3P4
Canada

Phone: +1 780-476-3024
Email: privacy@floskarps.com

For GDPR-related inquiries, please clearly indicate “GDPR Request” in your communication.

This Privacy Policy is effective as of January 15, 2025, and governs our collection, use, and disclosure of personal information from that date forward.